“When everyone wants to party after the bars close, make sure they are not near your room.” “You don’t want to be that guy,” Novota advises. Novota also recalls reveling all night at a California hotel, fueled by a pillowcase full of minibar marvels that one of his impulsive friends dragged out to a patio.
“I was footing the bill, but I didn’t have the heart to tell my mom, ‘They didn’t give them to you.'” “I remember them saying how nice of the hotel to give away all those products,” he laughed. Years ago, when he first took his humble parents to a fancy hotel, they marveled at the minibar. The resort owner grew up in Chicago, the son of a printer. Novota doesn’t want this feeling to be part of the overall guest experience. “It’s not even a splurge because it doesn’t feel like you’re getting anything,” he said.
And you say, ‘Geez I have a craving for this and it’s twelve bucks. Novota, however, is taking a stand: “People are willing to pay money, but they’re not willing to be taken advantage of.”Īs an extensive traveler, he has been on both ends of the minibar, once paying $12 for a jar of jelly beans. This is why there hasn’t been a Congressional investigation on minibar price-fixing, even though it’s been a blatant abuse for decades, sometimes adding hundreds of dollars to credit card bills and employee expense reports. Digital Replica Edition Home Page Close Menu
